Privacy Policy
How we collect, use, and protect your personal information.
This Privacy Policy describes how PixiHalf ("the App," "we," "us," or "our") collects, uses, and discloses your information when you use our mobile application Ball in The Hole.
1. Information We Collect
We collect different types of information in connection with the Service. The types of information we collect depend on the features you use and how you interact with our App.
a. Information You Provide Directly:
- User Account Information: If your app allows account creation, this might include your name, email address, and password.
- User-Generated Content: Any content you create, upload, or share within the app (e.g., photos, videos, text posts, notes).
- Communication Information: If you contact us for support or feedback, we may collect your contact information and the content of your communication.
b. Information Collected Automatically (via SDKs and APIs):
We may use third-party SDKs and APIs to collect certain information automatically. This information is typically aggregated and anonymised, but some data may be associated with your device.
Device Information:
- Device ID: A unique identifier for your device (e.g., Android Advertising ID).
- Device Type: (e.g., smartphone, tablet)
- Operating System: (e.g., Android version)
- Carrier information: (e.g., mobile network)
- IP Address: Your device's internet protocol address.
- Locale Settings: Language and region settings.
Usage Information:
- App Usage Data: Information about how you interact with the App, such as the features you use, the screens you view, and the duration of your sessions.
- Crash Logs and Analytics Data: Information about app crashes, performance, and general usage patterns, which helps us identify and fix bugs and improve the app.
Storage Access:
We may access your device storage to save user-generated content and load saved data.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain the Service: To operate, maintain, and improve the functionality of the App.
- To Personalise Your Experience: To tailor content and features to your preferences.
- To Analyse and Improve the App: To understand how users interact with the App, identify trends, and improve its performance and features.
- To Communicate with You: To send you updates, notifications, security alerts, and support messages.
- To Troubleshoot and Fix Bugs: To diagnose and resolve technical issues and app crashes.
- To Ensure Security and Prevent Fraud: To protect the integrity and security of the App and our users.
- To Comply with Legal Obligations: To meet legal and regulatory requirements.
- To Deliver Personalised Advertising: To display relevant advertisements to you based on your interests and app usage. (We use Google AdMob for advertising.)
3. How We Share Your Information
We may share your information with the following categories of third parties:
- Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as analytics providers (e.g., Google Analytics for Firebase), crash reporting tools (e.g., Firebase Crashlytics), and advertising partners (e.g., Google AdMob). These service providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Legal Requirements and Law Enforcement: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
- Aggregated or Anonymised Data: We may share aggregated or anonymised data that cannot reasonably be used to identify you.
4. Third-Party Services
Our App may integrate with or contain links to third-party services, such as:
- Google Play Services: Ball in The Hole uses Google Play Services, which may collect information as described in their privacy policy:https://policies.google.com/privacy
- Firebase (Google): We use Firebase for analytics, crash reporting, and other backend services. You can learn more about Firebase's data practices here:https://firebase.google.com/support/privacy
- Google AdMob: If your app displays ads, we use Google AdMob. Information about how Google uses data when you use our partners' apps or sites is available here:https://policies.google.com/technologies/partner-sites
We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies before using their services.
5. Data Retention
We retain the information we collect for as long as necessary to provide the Service, fulfil the purposes outlined in this Privacy Policy, and comply with our legal obligations. When your information is no longer needed, we will securely delete or anonymise it.
6. Your Choices and Rights
- Device Permissions: You can manage or disable certain permissions (e.g., location, camera, contacts) in your device's settings. Please note that disabling certain permissions may affect the functionality of the App.
- Advertising ID: You can reset your Android Advertising ID or opt-out of personalised ads through your device settings.
- Access and Deletion: If you have an account with us, you may be able to access and update some of your information within the App. If you wish to request access, correction, or deletion of your personal data, please contact us using the information below.
7. Children's Privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary steps to remove that information from our servers.
8. Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- By email:pixihalf@gmail.com
- By visiting this page on our website:www.pixihalf.com/contact
Last updated: June 3, 2025